Where the Central Information Commission or the State Information Commission at the time of deciding any complaint or appeal is of the opinion that the Central Public Information Officer or the State Public Information Officer has, without any reasonable cause, refused to receive an application for information or has not furnished information within the time specified or malafidely denied the request for information or knowingly given incorrect, incomplete or misleading information or destroyed information, it shall impose a penalty of two hundred and fifty rupees each day till application is received or information is furnished, so however, the total amount of such penalty shall not exceed twenty-five thousand rupees:
Provided that the Central Public Information Officer or the State Public Information Officer shall be given a reasonable opportunity of being heard before any penalty is imposed on him.
Legal Commentary & Landmark Judgments: Section 20
Section 20 of the Right to Information Act empowers the Information Commissions to impose personal monetary penalties of ₹250 per day up to ₹25,000 on defaulting Public Information Officers and recommend disciplinary action for persistent non-compliance.
Crucially, the penalty is personal to the officer and must be recovered from their salary, not from government funds.
The personal liability framework in Section 20 is one of the most effective anti-stonewalling mechanisms in Indian administrative law. Because penalties are deducted directly from the salary of the PIO and reflected in service records, it creates an immediate personal incentive to comply with statutory disclosure timelines.