Section 43: Compensation for failure to protect data

Information Technology Act • Official Statutory Text & Practice Guide

Civil Damages
Adjudicating Officer Claim
Adjudicating Officer
Act 2000

Legal Commentary & Landmark Judgments: Section 43

Section 43 of the Information Technology Act (read with Section 43A) establishes statutory liability and uncapped compensation against corporate bodies for failure to protect sensitive personal data under 'reasonable security practices', and penalizes unauthorized access or disruption to computer systems.

  • Digital Infrastructure Jurisdiction: Section 43 creates comprehensive civil liability for cyber wrongs, while Section 43A imposes strict corporate liability for data breaches.
  • Core Legal Standard: Where a body corporate possessing, dealing, or handling sensitive personal data or information (SPDI) in a computer resource is negligent in implementing reasonable security practices (such as ISO 27001, encryption, and comprehensive data privacy controls) and thereby causes wrongful loss or wrongful gain, it is liable to pay damages by way of compensation to the affected person.

The Adjudicating Officer appointed under Section 46 possesses plenary powers of a civil court to assess damages and award multi-crore compensation without any statutory ceiling.

Key Landmark Precedents:
  • Justice K.S. Puttaswamy (Retd.) v. Union of India (2017) 10 SCC 1: A historic Nine-Judge Constitution Bench recognized informational privacy as a fundamental right under Article 21, affirming that entities handling personal data are under a constitutional and statutory obligation of data protection and stewardship.
  • Syed Asifuddin v. State of Andhra Pradesh (2005 Cri LJ 4314): The High Court held that mobile networks, databases, and embedded system code fall within the definition of computer systems; unauthorized access or extraction of customer credentials constitutes a statutory wrong under the IT Act.
Legal Commentary:

Section 43 and 43A form the bedrock of cybersecurity compliance in India. Digital aggregators, commercial banks, and healthcare institutions face strict civil compensation claims before State IT Secretaries (acting as Adjudicating Officers) if customer passwords, Aadhaar data, or financial credentials are leaked due to substandard security.