The Controller may perform all or any of the following functions, namely:—
(a) exercising supervision over the activities of the Certifying Authorities;
(b) certifying public keys of the Certifying Authorities;
(c) laying down the standards to be maintained by the Certifying Authorities;
(d) specifying the qualifications and experience which employees of the Certifying Authority should possess;
(e) specifying the conditions subject to which the Certifying Authorities may conduct their business;
(f) specifying the contents of written, printed or visual materials and advertisements that may be distributed or used in respect of a Digital Signature Certificate and the public key;
(g) specifying the form and content of a Digital Signature Certificate and the key;
(h) specifying the form and manner in which accounts shall be maintained by the Certifying Authorities;
(i) specifying the terms and conditions subject to which auditors may be appointed and the fees to be paid to them;
(j) facilitating the establishment of any electronic system by a Certifying Authority either solely or jointly with other Certifying Authorities and regulation of such systems;
(k) specifying the manner in which the Certifying Authorities shall conduct their dealings with the subscribers;
(l) resolving any conflict of interests between the Certifying Authorities and the subscribers;
(m) laying down the duties of the Certifying Authorities;
(n) maintaining a database containing the disclosure record of every Certifying Authority containing such particulars as may be specified by regulations.
Legal Commentary & Landmark Judgments: Section 18
Section 18 enumerates the core statutory functions of the Controller of Certifying Authorities, vesting the CCA with comprehensive supervisory authority over Certifying Authorities, licensing standards, public key infrastructure, and national repository operations.
In disputes involving digital signature validation or CA non-compliance, petition the CCA under Section 18 for a formal regulatory inspection; findings issued by the Controller carry persuasive weight in judicial and arbitral forums.