(1) Where any person neglects to pay any charge for electricity or any sum other than a charge for electricity due from him to a licensee or the generating company in respect of supply, transmission or distribution or wheeling of electricity to him, the licensee or the generating company may, after giving not less than fifteen clear days' notice in writing, to such person and without prejudice to his rights to recover such charge or other sum by suit, cut off the supply of electricity and for that purpose cut or disconnect any electric supply line or other works being the property of such licensee or the generating company through which electricity may have been supplied, transmitted, distributed or wheeled and may discontinue the supply until such charge or other sum, together with any expenses incurred by him in cutting off and reconnecting the supply, are paid, but no longer:
Provided that the supply of electricity shall not be cut off if such person deposits, under protest,—
(a) an amount equal to the sum claimed from him, or
(b) the electricity charges due from him for each month calculated on the basis of average charge for electricity paid by him during the preceding six months,
whichever is less, pending disposal of any dispute between him and the licensee.
(2) Notwithstanding anything contained in any other law for the time being in force, no sum due from any consumer, under this section shall be recoverable after the period of two years from the date when such sum became first due unless such sum has been shown continuously as recoverable as arrear of charges for electricity supplied and the licensee shall not cut off the supply of the electricity.
Legal Commentary & Landmark Judgments: Section 56
Section 56 of the Electricity Act, 2003 regulates the disconnection of supply in default of payment, prescribing a mandatory fifteen-day written notice and enacting a strict two-year limitation bar under subsection (2) against recovering past arrears.
If a licensee issues a disconnection threat for supplementary charges or tariff adjustments dating back more than two years without prior billing, file an immediate objection under Section 56(2) citing Rahamatullah Khan, or petition the Consumer Grievance Redressal Forum (CGRF) for an immediate interim stay.