Section 51: Appeal to National Commission
Consumer Protection Act • Official Statutory Text & Practice Guide
Consumer Protection Act • Official Statutory Text & Practice Guide
(1) Any person aggrieved by an order made by the State Commission in exercise of its powers conferred by sub-clause (i) or (ii) of clause (a) of sub-section (1) of section 47 may prefer an appeal against such order to the National Commission within a period of thirty days from the date of the order in such form and manner as may be prescribed:
(2) Save as otherwise expressly provided under this Act or by any other law for the time being in force, an appeal shall lie to the National Commission from any order passed in appeal by any State Commission, if the National Commission is satisfied that the case involves a substantial question of law.
(3) In an appeal involving a question of law, the memorandum of appeal shall precisely state the substantial question of law involved in the appeal.
(4) Where the National Commission is satisfied that a substantial question of law is involved in any case, it shall formulate that question and hear the appeal on that question:
(5) An appeal may lie to the National Commission under this section from an order passed ex parte by the State Commission.
Legal Commentary & Landmark Judgments: Section 51
Section 51 establishes a two-tiered statutory appeal regime before the National Consumer Disputes Redressal Commission (NCDRC). Section 51(1) provides a first appeal against original orders of the State Commission within thirty days, subject to condonation of delay and a mandatory 50% pre-deposit. In sharp contrast, Section 51(2)-(4) restricts second appeals against appellate orders of the State Commission strictly to cases involving a SUBSTANTIAL QUESTION OF LAW, which must be formulated by the National Commission.
In drafting a First Appeal under Section 51(1), attach the demand draft or deposit receipt showing payment of 50% of the awarded amount; without this, the registry will refuse to list the matter. In drafting a Second Appeal under Section 51(2), formulate distinct 'Substantial Questions of Law' in the opening paragraphs of the memorandum as mandated by Section 51(3). If the appeal merely challenges concurrent factual findings on deficiency of service, it will be dismissed in limine under Section 51(2).