Section 42: Establishment of State Consumer Disputes Redressal Commission

Consumer Protection Act • Official Statutory Text & Practice Guide

Statutory Regulation
Legal Standard
Competent Court / Tribunal
Act 2019

Legal Commentary & Landmark Judgments: Section 42

Section 42 mandates the establishment of a State Consumer Disputes Redressal Commission (State Commission) in each State by notification of the State Government. It constitutes the appellate and intermediate original adjudicatory tier of the consumer dispute redressal machinery, headed by a President and not less than four members, with statutory power to establish regional benches across the State with prior approval of the Central Government.

  • Mandatory State Commission Establishment: Under Section 42(1), each State Government is statutorily commanded to establish a State Commission in the State capital or principal city by official notification.
  • Judicial Leadership and Minimum Membership: Section 42(2) prescribes that the State Commission shall consist of a President (who is, or has been, a Judge of a High Court) and not less than four or more members as prescribed in consultation with the Central Government.
  • Power to Constitute Circuit and Regional Benches: Section 42(3) empowers the State Government, in consultation with the President of the State Commission, to establish regional benches to cater to vast geographic territories.
Key Landmark Precedents:
  • State of Karnataka v. Vishwabharathi House Building Coop. Society (2003) 2 SCC 412: The Supreme Court affirmed that the hierarchy of consumer commissions (District, State, National) constitutes an integrated, specialized quasi-judicial dispute resolution mechanism designed to provide swift, summary, and accessible consumer justice.
  • All U.P. Consumer Protection Bar Association v. State of U.P. (2017) 1 SCC 444: The Supreme Court directed State Governments to ensure that State Commissions are fully staffed, equipped with modern courtroom technology, and housed in adequate premises to prevent systemic docket delays.
Courtroom Practice & Strategic Litigation Guidance:

When filing a complaint or appeal before the State Commission, verify whether regional benches have been notified under Section 42(3) (e.g., Aurangabad/Nagpur benches in Maharashtra, Circuit benches in Rajasthan). Ensure that the bench coram satisfies Section 42(2) and Section 36(1) (conducted by the President or a Judicial Member sitting with at least one member).